Twitter to start labeling tweets that violate their rules: Twitter Safety

Twitter Safety department has announced that tweets that violate their rules will be labeled and what will that look like.

Twitter to start labeling  tweets that violate their rules: Twitter Safety

Twitter to label officials' tweets that violate their rules — and that could affect Trump

Our highest priority is to protect the health of the public conversation on Twitter, and an important part of that is ensuring our rules and how we enforce them are easy to understand. In the past, we’ve allowed certain Tweets that violated our rules to remain on Twitter because they were in the public’s interest, but it wasn’t clear when and how we made those determinations. To fix that, we’re introducing a new notice that will provide additional clarity in these situations, and sharing more on when and why we’ll use it. Twitter wrote in their blog.

Serving the public conversation includes providing the ability for anyone to talk about what matters to them; this can be especially important when engaging with government officials and political figures. By nature of their positions these leaders have outsized influence and sometimes say things that could be considered controversial or invite debate and discussion. A critical function of our service is providing a place where people can openly and publicly respond to their leaders and hold them accountable.

With this in mind, there are certain cases where it may be in the public’s interest to have access to certain Tweets, even if they would otherwise be in violation of our rules. On the rare occasions when this happens, we'll place a notice – a screen you have to click or tap through before you see the Tweet – to provide additional context and clarity.

We’ll also take steps to make sure the Tweet is not algorithmically elevated on our service, to strike the right balance between enabling free expression, fostering accountability, and reducing the potential harm caused by these Tweets.

Who does this apply to?

We will only consider applying this notice on Tweets from accounts that meet the following criteria. The account must:

Be or represent a government official, be running for public office, or be considered for a government position (i.e., next in line, awaiting confirmation, named successor to an appointed position);
Have more than 100,000 followers; and
Be verified.
That said, there are cases, such as direct threats of violence or calls to commit violence against an individual, that are unlikely to be considered in the public interest.

What will the notice look like? 

The notice will be immediately visible in your home timeline and across other areas like search.

How will we decide when to use this notice?

A cross-functional team including Trust and Safety, Legal, Public Policy and regional teams will determine if the Tweets are a matter of public interest based on the criteria listed above and the following considerations:

The immediacy and severity of potential harm from the rule violation, with an emphasis on ensuring physical safety;
Whether preserving a Tweet will allow others to hold the government official, candidate for public office, or appointee accountable for their statements;
Whether there are other sources of information about this statement available for the public to stay informed;

If removal would inadvertently hide context or prevent people from understanding an issue of public concern; and
If the Tweet provides a unique context or perspective not available elsewhere that is necessary to a broader discussion.

In instances where a Tweet violates our rules and our review doesn’t find that it would be in the public interest to leave it up, we will require the account owner to remove the Tweet. Either way, this notice will make our decision-making clearer.

What happens to the Tweet that gets this notice placed on it?

When a Tweet has this notice placed on it, it will feature less prominently on Twitter, and not appear in:

Safe search
Timeline when switched to Top Tweets
Live events pages
Recommended Tweet push notifications
Notifications tab


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